Specializing in Small Business & Home Office Support
Peterson Computers is a local computer support company that has been providing small business and home office computer support in the Tri-Cities, Washington and surrounding Benton County area for 18 years. We have recently moved to our new office in Benton City, Washington. Bill Peterson owns and runs the company, and Bill's son Eric works as an independent subcontractor, an arrangement that greatly benefits our customers by giving them the lowest possible hourly rate. Bill and Eric have worked with computers and automated systems since 1981. We have participated in the genesis of personal computers as they evolved from a quirky novelty into an indispensable part of all of our lives. Our first machine was a Sinclair 1000 that had 2,000 bytes of RAM (today's machines have 2 BILLION bytes!), used a black-and-white TV for a monitor, and if you were very lucky, it could store and run BASIC programs on a cassette tape. The first program Bill ever wrote was to help Eric memorize the state capitals - the program showed the name of the state, you typed in the capital, and it told you if you were right or wrong!
THE BUSINESS PHILOSOPHY OF PETERSON COMPUTER COMPANY: We value our relationship with our customers above all. There is no substitute for a trust relationship. Working with secure accounting systems involves a high level of trust, and our customers know their data and passwords are safe with us. They also know we can fix their problems quickly and without disruption to their daily operations. We utilize the latest methods for finding solutions to customer problems, combined with our knowledge of hardware and software, which results in rapid response and efficient, low cost service.
Experience and Qualifications:
Bill Peterson has been involved with computers since 1974, when he programmed punch-tape machines for the Boeing Company in Seattle. Throughout the late 1970's and early 80's, Bill worked with industrial weighing calculators and load cells, computer numerical control machines, and went on to work with the first personal computers in the early days of PC's, such as the Sinclair 1000 and, a bit later, the original IBM PC. Bill's first "real" PC was a Northgate 386, purchased in 1988 for $4,400 (about $15,000 in today's dollars). Bill did nuclear process engineering and production scheduling in 1991 using an IBM 286 at the Hanford Works, and took every company-sponsored computer course offered during the late 80's and early 90's. Bill saw that PC's were becoming more and more the standard and determined to learn all he could about them. This led Bill into programming and he modified off-the-shelf software to suit his department's needs, saving $50,000 annually. After two years at Columbia Basin College in the early 1990's pursuing a Computer Engineering degree, Bill accepted a position with an Alaskan corporation setting up database hardware & software on PC's for the U.S. Army at installations throughout the world, later on was promoted to Project Manager for this system. Bill's depth of background enables the highest quality and most cost-effective level of computer support.